Contact Us

For our frequently asked questions, click here or please complete the form below. Full details of our Privacy Notice and how we use your data can be found here.

Need to make a payment? Need to speak to someone about your payment?

Call our automated payment line on
0800 368 5384 
and select option 1 or

Click here and use our Quick Pay service

Call us on 
0800 368 5384 
and select option 2 to speak to a Customer Account Manager.

Opening Hours: 
Mon to Fri 8am - 6pm


Have a non payment related question? 

Call our UK based Customer Experience Centre on 
0800 640 9100

Opening Hours: 

Mon to Fri 9am - 6pm




If you are an existing PerfectHome customer, please input your post code and an item on your account to help us handle your enquiry quicker

Get in Touch

Complaint resolution process

We hope that you are pleased with any purchases you have made or any services you have used with PerfectHome but if there is something you are not happy with, we would like to know so that we can try to put it right.

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